Privacy Policy

1. Information We Collect

We collect personal and business information when you use our services, including your name, email address, phone number, company details, billing information (processed securely via payment gateways), and usage data such as login activity and feature usage.

2. How We Use Your Information

Your information is used to provide and manage CRM services, handle billing and subscriptions, offer customer support, improve product features, and comply with legal or regulatory requirements.

3. Data Storage & Security

All data is stored on secure cloud servers with SSL encryption. Access to information is restricted through role-based permissions, and we regularly monitor systems to prevent unauthorized access.

4. Data Sharing

We do not sell or rent your personal data. Information may only be shared with trusted third parties such as payment processors, hosting providers, or legal authorities when required by law.

5. International Data Transfers

If you access our services from outside India, your data may be processed or stored in India or other secure jurisdictions while ensuring appropriate data protection safeguards.

6. Data Retention

We retain your data during an active subscription and for up to 30 days after account termination, unless a longer retention period is required by law.

7. Your Rights

You have the right to request access, correction, or deletion of your personal information, subject to applicable legal and contractual obligations.

8. Contact Information

For any privacy-related questions or requests, please contact us at privacy@supercrm360.com.